A Head of BD utilized a US-based technical proposals team to develop development-stage proposals for pharmaceutical clients. Within the proposals function, turnover and employee satisfaction were low, and there were frequent complaints about being understaffed proposal’s business development team and with customers, there was dissatisfaction on the quality of the work product being produced and the turnaround time required.
Solution
Offshore Site
Maintaining the Size
Increasing Capability of Resources
Impact
| Parameter | From | To |
| Team size | 5 FTE | 5 FTE |
| Department cost to company | ~$900k | ~$250k |
| Proposal Turnaround time | 12 days | 7 days |
| Alignment with BD team | Low | High |